Loading…

Controller: a couple of seconds, screen unaffected. Machine: about 30 seconds.

When ON: if the water system goes silent for 5 minutes, the machine presses the button above by itself — at most twice in six hours, then it stops, says so in the diary, and waits for a person. When OFF: power is only ever cycled by someone pressing the button.

The screen says Being serviced — back shortly and stops taking presses, so nobody at the machine reads maintenance as a fault. It lets itself go after 5 minutes even if you forget, and the four-corner service menu still works at the machine.

Loading…

Gmail and Outlook need an app password, not your normal one. The machine never shows a saved password back to anyone, including you.

Repeated quick taps that dispense almost no water can mean misuse or tampering. The limits below stop the machine serving for a set time when that happens.

EVERY TIMEOUT

IF TIMEOUTS KEEP HAPPENING

If no water comes out at all, none of this applies. The machine reports a fault instead.

The quiet alert only counts silence during these hours — a machine that is unused overnight and on weekends is resting, not broken.

Everything here starts exactly where the screen is today. Change one and it is on the glass in about a second.

Behind the fill screen

Pick one and it is the background. Pick several and the machine shows a different one to each person who walks up. Tap to turn one on or off.

Any picture; it is fitted to the 1024×600 panel. It has to be dark where the wordmark, the purity reading and the bottle counter sit, or the white text on top of it cannot be read — you will be told which part, and by how much.

The rest

What this machine says to everybody, which other languages a customer can switch to with a button on the screen (it goes back to the machine's own language when they are done), and how water and prices are written.

The four-to-eight digit code that opens the service menu at the machine (touch the four corners). It is never shown anywhere, so if it has been lost, set a new one here.

Returns this machine to its factory look — stock screens, stock settings, uploaded artwork removed. Its serial number, its history, the flow-meter calibration and the service PIN are never touched. The machine also makes itself a new sign-in password for this website — the current one stops working the moment the reset runs.

Checking…

Every alert leads with this.

Changing it signs out every device, including this one.

Everything the machine recorded, grouped. Pick a day, then pick a thing to see every time it happened.

Saves everything on screen as a plain text file — the whole story, in order, readable in anything. Useful for sending on, and for keeping a copy of a fault before the machine records over it.